| Name of Complainant | |
| Date of Complaint | July 7, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have a gaming account with 1xbet india .I have placed a withdrawal request on 30th May 2025 for an amount of 50000, request number 3603386957
On the 31st, it was showing as settled, but I didn’t receive the payment. I was complaining about it, but no action other than asking for a fresh bank statement.So far i have given 10 times upto date statement from 30th May 30th June.They are keep asking for statement and after providing there is no info and after few days they would ask fresh statement. Its a complete fraud .
Need your support
My account ID: 808413009
Image Uploaded by Shankar:
Hello!
We sincerely apologize for the delay in processing your withdrawal. Typically, this process takes no more than an hour, but in rare instances, due to the heavy load on the payment system or the bank, it may take several days. If there are technical issues on the payment system’s side, the delay could be even longer. However, a month is an unusually long time. There may have been an error with the payment system.
To expedite the resolution of your issue, we recommend contacting our support team through your personal account on the 1xBet website or via our mobile app. Please provide all the necessary details regarding your withdrawal request so that we can resolve your issue as quickly as possible.
We appreciate your patience and are ready to provide all the assistance you need. Thank you for choosing us.
Sincerely,
The 1xBet Team