Name of Complainant	Suraj Raj
Date of Complaint	June 28, 2024
Name(s) of companies complained against	winmatch
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Winmatch.com’s deceitful practices!

I recently joined Winmatch.com casino and made an initial deposit of INR 4500 on 23 JUNE 2024. During my gameplay, I managed to win a total of INR 5517.

However, my withdrawal request has not been processed, and despite numerous attempts to contact their customer support, I have been continuously told to wait for 5 to 7 working days due to extended verification procedures. Shockingly, it has been 30 days, and I am yet to receive my rightful winnings.

Over the past 10 days, I’ve made persistent follow-ups with their customer care, only to be given the same response of waiting for another 5 to 7 days every time I call. This delay tactic has been extremely frustrating and unacceptable, especially considering the substantial deposit I made in good faith.

Moreover, they have not only blocked my gaming ID but also restricted communication channels like WhatsApp, hindering my attempts to seek clarification or resol.

My ID details…
Username: 70747108
Registered number: 7074710805

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