| Name of Complainant | |
| Date of Complaint | December 9, 2025 |
| Name(s) of companies complained against | Jio Air Fiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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humbly submitted to this Hon’ble court that the consumer have paid his Wi-Fi bill on 28 nov of sum 706.86 and further paid sum of 345 to change the Wi-Fi service plan to 30 mbps, the due date of payment was to be on 27 nov ,only one day late . jio fiber suspended my Wi-Fi account and although I have already paid my bill still i cannot use my Wi-Fi and upon using their jio mobile app it shows that i have not paid my bill of 704.86 but when i click to pay the amount it shows that the bill is already paid. i tried contacting with the costumer service but only AI bots are there to listen and they just give automated responds to my queries
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