Why Why my cibil effect degrade

Name of Complainant	Sunil Shetty
Date of Complaint	July 7, 2023
Name(s) of companies complained against	Postpe credit card
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sunil Shetty:

Innofin ka koi loan active dikha raha hai voh account muze close karva dijiye. Usme koi outstanding nahi hai fir bhi. Please solved

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