Why shows in my cibil report this loan balance

Name of Complainant	Sunita
Date of Complaint	May 29, 2023
Name(s) of companies complained against	CHAIRIDSPL
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sunita:

I never take ang loan from that company then why shows in my cibil
Report

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Consumer Complaints Court