Why outgoing services are expired in my number

Name of Complainant	Manoj H M
Date of Complaint	January 13, 2019
Name(s) of companies complained against	Idea
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Manoj H M:

I’ve sufficient balance to make calls but it’s saying that outgoing services are expired in my sim

Image Uploaded by Manoj H M:

Consumer Complaints Court