Why not showing the KYC OPTION in my account

Name of Complainant	Jagdish prasad
Date of Complaint	November 6, 2018
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Jagdish prasad:

I have not can see the options of KYC in my account

Image Uploaded by Jagdish prasad:

Consumer Complaints Court