Why I have been charged for Pre Embedded Games by VI?

Name of Complainant	Renoy Samuel
Date of Complaint	February 28, 2021
Name(s) of companies complained against	Vi
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Renoy Samuel:

I just received a message that “Hello!
Thank you for choosing to access Pre Embedded Games,
You have been charged Rs. 25
Your balance is Rs. 80.49” which is not done by me. I need the refund from VI. Kindly look into this and please do the needful.