We have booked a flight ticket on 5th may and it got cancelled from the travolook itself and they told that it will get refund by 10 working days and up to now I have not received the refund amount and everytime when iam calling customer support people are giving false commitments and this is the worst service I have ever seen

Name of Complainant Divya
Date of ComplaintMay 30, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Divya:

We have booked a flight ticket on 5th may and it got cancelled from the travolook itself and they told that it will get refund by 10 working days and up to now I have not received the refund amount and everytime when iam calling customer support people are giving false commitments and this is the worst service I have ever seen

Image Uploaded by Divya:

We have booked a flight ticket on 5th may and it got cancelled from the travolook itself and they told that it will get refund by 10 working days and up to now I have not received the refund amount and everytime when iam calling customer support people are giving false commitments and this is the worst service I have ever seen

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