Warranty of RO Purifier parts replaced under Service done on 26.10.2020 & RO stopped working within two months

Name of Complainant Vishal Mantoo
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishal Mantoo:

I had placed a service request for RO Purifier on www.Vblue.in online on 26/10/2020 through their website and after that they called me and their Service engineer came and replaced all the parts (uf membrane and two filteration parts) and I paid Rs. 3000/- to him.  He assured me that the parts replaced would be under warranty till one year and also provided me with a bill on which it is written that the parts are under one year warranty. Now only after two months the RO Water Purifier has stopped working at all and is in the same situation like it was before service. I called VBlue and the number on the attached Bill but they are misbehaving and saying we cannot do and I should search the person whom I paid the money.  They have given me a bill in the name of Pure Water Solution and the mobile numbers mentioned on the Invoice are 8448903505 and 8448567228. I am stuck with an additional issue with my RO Water purifier and that too when I have paid the money. Have attached the servicing details herewith.

Please take strict actions against this Company who is cheating the innocent people like this. The details of the Vblue are as below ::

Ro Water Purifier Repair – Service at your Doorstep – vblue.in
Ad·www.vblue.in/water_purifier/repair_service
084296 52691
We Repair All brands Ro Water Purifier at low cost with 100% satisfaction guarantee !

regards

Vishal – 9891658825 (Mob)

Image Uploaded by Vishal Mantoo:

Warranty of RO Purifier parts replaced under Service done on 26.10.2020 & RO stopped working within two months

4 thoughts on “Warranty of RO Purifier parts replaced under Service done on 26.10.2020 & RO stopped working within two months

  1. NOTHING HAS BEEN DONE ON THIS COMPLAINT TILL TODAY.

    KINDLY DO THE NEEDFUL AND ARRANGE TO REIMBURSE THE MONEY BACK TO ME AS ANOTHER RO SERVICE IS SAYING THAT MEMBERANE AND FILTERATION TUBES ARE NOT WORKING AT ALL AND NEEDS TO BE REPLACED AGAIN.

    PLEASE LOOK INTO THIS SO THAT THEY DO NOT CHEAT INNOCENT PEOPLE AGAIN.

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