warranty of received order from one month before purchase.

Name of Complainant Subhadip Kuila
Date of ComplaintAugust 11, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Subhadip Kuila:

Dear sir/Madam,

I, subhadip kuila,having account ‘ONGC account, CPF-124398, name-Subhadip Kuila,’ ordered a laptop named Lenovo Thinkpad X390 on 6th August. I received the same on 10 th August. After receiving the product registered on Lenovo Service for warranty. But after registration I saw, warranty started already fromĀ  14th Julay 2020 i.e before order/purchase!!!

How can it be possible? Please clarify. I had a conversation with your customer service executive. But they were not able to give any solution.

I am attaching both the files i.e warranty card and invoice of amazone.

 

Image Uploaded by Subhadip Kuila:

warranty of received order from one month before purchase.

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