| Name of Complainant | |
| Date of Complaint | July 29, 2024 |
| Name(s) of companies complained against | Wakwfit |
| Category of complaint | Home & Garden |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Team,,
I am writing to express my extreme dissatisfaction with the handling of my refund for the Wakefit ErgoTech EcoLatex Classic Mattress. I returned this product 9 days ago, and despite your promise of a prompt refund, I have yet to receive my money back.
Order Details:
– Product: Wakefit ErgoTech EcoLatex Classic Mattress
– Order Number: ORDER202406R4XqjL
– Return Date: 21-07-2024
I have made multiple attempts to resolve this issue through your customer support channels, but the responses have been unhelpful and ineffective. This lack of action is unacceptable and has caused me significant inconvenience and frustration.
I expect the following immediate actions:
1. Immediate processing of my refund for the full amount of the purchase.
2. A clear explanation for the delay in processing my refund.
3. Compensation for the inconvenience caused by this unnecessary delay.
I look forward to your prompt attention to this matter and a swift resolution.
Sincerely,
Mohamed
