Waiver not applying and no customer service response

Name of Complainant Kadevendi Sravani
Date of ComplaintFebruary 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kadevendi Sravani:

Dear sir,
Paytm postpaid assisted me to pay the amount of 900 and they said remaining amount would be waived as I used only 500 rupees and they had a convenience fee more than 500.
Even after paying 900 they are not waiving the remaining amount and applying the convenience fee as their wish

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