VWestern no proper customer support and booked items not delivered

Name of Complainant Pradeep
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pradeep:

Hi,

I had purchased three sarees from VWestern from Facebook link and COD option didn’t work. So had made payment in full amount and still no update about my placed order, been repeatedly messaging through the facebook chat they keep giving reason on courier issue and from them no details are given whether it is processed. After repeated request for refund they aren’t bothered to do that, as I get things delivered from other vendors and now my money is with them and unable to buy from other forum.

 

Kindly help me out as they don’t bother to give a proper solution nor my contact details.

Image Uploaded by Pradeep:

VWestern no proper customer support and booked items not delivered

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