Name of Complainant | |
Date of Complaint | May 29, 2019 |
Name(s) of companies complained against | Voltas |
Category of complaint | Electronic Appliances |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Recently i bought Voltas AC in Hyderabad. Due to some problem AC stopped working on 21st May 2019. I lodged service request on 22nd May. Technician visited on 23rd and said power unit problem it will take 1 day. When I called next he said another 2days. And then next he said 2 days. Daily i called customer care also. And today they are saying it will take another 10 days. I have recorded call with executive and their Technician. Everyone is saying we can’t do anything. It’s harassment. It is 43-45 deg C temp and I have AC and I am not able to use it. Above all the people are very rude. Complaint Number : 19052206850. They even started blocking my number. Why to give warranty and no repair . I have paid for warranty also while buying the AC. This company is making fools by saying no 1 in india. We can’t even ask for replacement of AC. Please help
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Dear Pradeep,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
Dear Pradeep,
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team