| Name of Complainant | |
| Date of Complaint | May 14, 2023 |
| Name(s) of companies complained against | Voltas |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I have purchased ac on 01April 2022 and after 1 year the ac was not working. I raised request- 23031802726 on 18th march and the team filled the gas. Again the AC stopped cooling and I raised request on 12 May, the team is saying that Cooling Coil needs to be replaced and which will be chargeable as warranty has expired.
Within 1 and half months the issue is encountered which means that the coil was leaking at the time of our previous service (after my complaint on 18th march) and the person didn’t take care [verified]of that.
Now I request your good office to do the needful without charges. Becoz the negligence of the service engineer.
Hoping for early reply
Dear Sudhanshu,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.
Regards,
Voltas Online Team
Dear Sudhanshu,
Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.
Regards,
Voltas Online Team