Vodafone Recharge Not Successful, But Amount Debited Not Refunded By Vodafone/Hdfc Bank/Amazon

Name of Complainant Sahil Shah
Date of ComplaintJune 13, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sahil Shah:

have done recharge of rs 399 on 9the may, amount got debited from my bank, using Amazon Pay UPI, but Recharge not successful.

Vodafone says, we have refunded, pls contact your bank.

Amazon says, we are 3rd party agents, we are not responsible.

Hdfc bank says, we have not received any refunds from Vodafone.

God knows what to do, everyone is blaming each other on customer care numbers or by email.

Image Uploaded by Sahil Shah:

Vodafone Recharge Not Successful, But Amount Debited Not Refunded By Vodafone/Hdfc Bank/Amazon

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