Vodafone contract and after service

Name of Complainant Derek Whitty
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Derek Whitty:

Dear Sir or Miss.

The issues are that on the twenty second of December 2020, I decided to take out a contract over twenty four months to the iPhone

The sales person was very good at selling the product, but afterwards when issues started on various faults no one is assisting me with the issues, I have been left holding on for hours, then transferred to another department, then passed on again and again, now for five days.

I have my phone but unfortunately not able to use because SIM cancelled by you and becoming increasingly apparent that your staff are not helpful before reporting issues to Ofcom I am making a formal complaint,

E-mail derekwhitty@btinternet.com.

Post code CM7 4tp,

Name Derek whitty tel 01371 811439.

I have dealt white companies but you are the worst

Image Uploaded by Derek Whitty:

Vodafone contract and after service

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