| Name of Complainant | |
| Date of Complaint | June 18, 2020 |
| Name(s) of companies complained against | Vodafone Mumbai |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
My mob no is – 9773176060
I been using Vodafone postpaid connection for couple of years.
I wish to convert my postpaid connection to prepaid. I have visited your chembur store, as all other near by stores was closed due to Covid-19 need to wait in the long queue for almost 3 hours.
After visiting the store i have been attended by your executive named Bhagwan, firstly he was not ready to covert my connection to prepaid, he was asking me to revisit the store after a week. After multiple request he agreed, and asked me to clear the outstanding, which i did and also i have recharged my prepaid connection for 84 days, as per bhagwan’s instruction I have paid an over all amount of Rs. 1282 approx. He said its all clear and given me the new sim card and said with in 5 working days your prepaid connection will be active. Now its almost a week, still my sim is not active.
Please find attached images for your reference.
Look forward for your prompt reply.
Warm Regards,
Mudassar Tailor.
Image Uploaded by Mudassar Tailor:
