Name of Complainant	Dr. Binoy Nirmal
Date of Complaint	December 13, 2020
Name(s) of companies complained against	Vodafone (Vi)
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I wake up and find myself looking at a service message from vodafone which read.

“Hello!
Thank you for using SONGS,
You have been charged Rs. 20
Your balance is Rs. 10.88”.

Forget activating SONGS, I was asleep when the message was delivered!

I also can’t find songs in my list of subscribed services from Vi app.

Image Uploaded by Dr. Binoy Nirmal: