| Name of Complainant | |
| Date of Complaint | October 7, 2023 |
| Name(s) of companies complained against | Vivo |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to complain about a problem I faced with my vivo x70 pro phone. After I updated the software, a green line appeared on the screen. I searched online and found out that this is a common issue caused by the software update. I contacted the vivo service center and expected them to fix it for free, but they told me that I have to pay 13k for a phone replacement. This is unacceptable and unfair. I should not have to pay for the company’s mistake. I request you to resolve this issue as soon as possible and provide me with a proper solution.
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