Name of Complainant	Ankur Arora
Date of Complaint	January 16, 2021
Name(s) of companies complained against	Goair
Category of complaint	Airlines
Permanent link of complaint	Right click to copy link
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Due to nationwide lockdown imposed by the government of India to control the COVID-19 pandemic, all flight originated till May 31, 2020 stand suspended. Subsequent to this Supreme court verdict as

1. In cases where passengers have purchased the ticket through an agent,   and credit shell is issued in the name of the passenger, such credit shell is to be utilized only through the agent who has booked the ticket. In cases where tickets are booked through agent, credit shell as issued in the name of the passenger which is not utilized by 31st March 2021, refund of the fare collected shall be made to the same account from which account amount was received by the airline.

GoAir without consulting with me has rescheduled my booking to random date i.e. 13 Mar 2021. As I conveyed airline several times that i will not be able to travel and please refund my money. GoAir is not responding to the request and not issuing refund.

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