Name of Complainant | |
Date of Complaint | February 25, 2019 |
Name(s) of companies complained against | |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
From: Ganesh Hankare
Sent: Monday, February 25, 7:13 PM
Subject: Complaint No. : 692097036 customer ID : 208113114
To: secretarial@videoconmail.com, vnd@videoconmail.com, customercare@d2h.com
Cc: dhananjay.kangutkar@dishd2h.com, nodalofficer.mh@dishd2h.com
Dear Sir /Madam,
From morning unable to channels as mentioned that recharge not done.
On 30/01/2019 I had recharge and end date is 24/02/2019. It’s a 26 days cycle and not 30 days. Is it kind of malpractices going on ?
I called up number of times to customer care but no one picking up the call or make the call.
I had made complaint but how is it automatically resolved unless until there is no single call, correspondence or visit from your end.
This will be very unethical and unprofessional work.
Next 2 hrs this mail will be forwarded to TRAI and social media.
With Regards,
Ganesh Hankare
9870071204
Dear Ganesh,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h