| Name of Complainant | |
| Date of Complaint | May 16, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Our D2H services with id no 60075794 is offline for over 15-20 days , and no agent is willing to visit to resolve the issues , despite calling several time and follow up . Every time customer care is saying that they will send an engineer, which is no where to be found . Even calls, mails and contact to the nodal officer VISHWANTH N, is of no use and no email acknowledgement or response
Nodel Office details
Aashirwad, #215, 3rd Floor, 12th Cross, Mahalakshmi Layout, Bangalore 560086
Phone No. : 080-23002888, 23002827
Email : CircleCoordinator.K-1@d2hdesk.com / nodalofficer.ka@dishd2h.com .
we are considering as the last option before approaching TRAI and ombudsman team , as this is really very frustrating and lethargic customer response .
Please reach out to me for any resolution or how i can take up this issue further .
Image Uploaded by Sharad:
Dear Sharad,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Sharad,
As per our team update, you were out of station and team has been taken the appointment for this Saturday and they will coordinate with you regarding this. Kindly let us know if you need any further assistance.
Thanks & regards