| Name of Complainant | |
| Date of Complaint | April 28, 2020 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Ma’am,
I recharged on 3/4/2020 with amount of 270 as per D2H Videocon site for a complete month(30days). According to this, my due date was on 3/5/2020 as per D2H Screen after my online payment. But now, it shows off day on TVscreen by end of 29April. even i talked with local installler and operator of videocon, he said that videocon D2H always charged amount monthly basis , but they serve the service to it’s customer only for 28 days. which is not as per the standard of TRAI. Even, i am trying to contact on their Toll free and regional no. they are not responding and fixing it.
Even last month they charged for full month and served less days. please suggest me what should i do in this lockdown where there is no movement for other option.
Hoping for your concern and fixation.
For more details please let me know. I am looking forward to hear from you.
Thanks and Regards,
Omvir Singh
Mail ID- choudhary.omvir@gmail.com
Contact No.- 7536826726
Agra,UP
INDIA
Dear Omvir,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Omvir,
We would like to inform you that as per our team update your currently monthly subscription Rs. 317.10 due date is correct and we have not found any mismatch. Feel free to contact us if you need any assistance in the future.
Thanks & regards