| Name of Complainant | |
| Date of Complaint | June 3, 2020 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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MY VIDEOCON D2H CONSUMER NO. IS 188568221
Some channels is not showing from last few days from 2nd June 2020 with error message SIGNAL NOT AVAILABLE. I have called the customer care and raised a complaint on 3rd June 2020 i have received a call from service engineer1(+919160207972) and informed that there is signal issue. To my surprise on 3rd June 2020 I have received an sms that Rs.200 service charges has been deducted from my account with out the service engineer visiting my place.
I have sent an email to the customer care and have not received any reply from them.
Could you please help how to raise a complaint against Videocon D2h and get the refund back? Please help me to solve the issue.
Thanking You,
SURESH
Dear Suresh,
Thanks for writing to us. Please share your RTN (Registered Telephone Number) at customercare@d2h.com so that our team can look into your concern.
Thanks & regards