| Name of Complainant | |
| Date of Complaint | March 12, 2019 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
To TRAI
Subject- Trai — complaint against videocon d2h for your urgent resolution required
I had done my recharge on last 2 Week and the expiry date letter
But suddenly all the my previous channels have stopped .
I have been trying to contact the Videocon Customare Care by Phone, and customer care has started some unusable channels and what i need they are saying as per TRAI ruls you go through the online and select as you want . Request you please help new recharge monthly recharge 360 goldback but all channel 8 days is working but suddenly all channel is insufficient balance but I will check balance available in 250 rupees Videocon customer care number is not always working
My customer ID 1826 73630
Dear Sanjay,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Dear Sanjay,
We would like to inform you that your package is already migrated and we have sent the refresh command regarding the services issue.
Regards,
Team d2h