| Name of Complainant | |
| Date of Complaint | February 23, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The videocon d2h operator is playing games with the customer.
As per the new TRAI order the customer have the right to choose their channels but the videocond2h operator is in no mood to do the same.
I have been trying from various places like the website getting error www.d2h.com says Your package is not migrated, due to some technical error. the d2h app and even the customer care number is not available.
They disconnected the services (any channels of their own) and with balance left in my account they disconnected every channels.
Last 7 Days Continuously call to customer care but no reply or nothing.Please take the necessary actions as the television is for now of no use to us.
Dear Deepak,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h