Vi (Vodafone Idea Ltd) gave my number to a 3rd party caller who made me cancel my porting request

Name of Complainant Abhijoy Sarkar
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhijoy Sarkar:

  1. I made a porting request to change my network provider from Vi to Jio
  2. I had completed all the formalities of porting out filed the application for porting to Jio
  3. After the UPC code was generated and submitted to Jio my port request was accepted and porting was in process
  4. I received numerous calls from Vi asking me not to port out and offering me discounts.
  5. I did not agree to stay with Vi and asked them not to call me:
  6. After an hour I received call from someone identifying himself as Jio representative and asked me to cancel the port request as two UPC codes were generated.
  7. Thinking it to be genuine Jio representative I sent “CANCEL” to 1900.
  8. That cancelled my porting request with Jio.
  9. Actual Jio representative called and told me about this scam and that my porting was canceled and I will have to start the process again.
  10. The fraudulent call was received from this number: +91 70228 80771

 

Image Uploaded by Abhijoy Sarkar:

Vi (Vodafone Idea Ltd) gave my number to a 3rd party caller who made me cancel my porting request

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