VI mobile prepaid Balance deducted without consent

Name of Complainant Bharat Kothari
Date of ComplaintApril 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Bharat Kothari:

My Mobile service provider is deducting balance from my account without my consent and the services are not even reflecting in my VI app to deactivate them. I just got two messages like mentioned in the attached screenshot and the amount was deducted automatically. The services mentioned are “Mydelights Power deal” and “Handset Inbuild Games” for Rs. 49 and Rs. 25 respectively. My mobile number is 9765231112. I need the money to be refunded back in my balance.

Image Uploaded by Bharat Kothari:

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