Name of Complainant	vikash
Date of Complaint	April 18, 2021
Name(s) of companies complained against	Vodafone idea
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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i am using Vodafone prepaid since 3+ years but before 45 days i moved to postpaid from prepaid on same company but after that i am facing to not getting incoming calls from many Vodafone users. the caller listening “this number is not valid”.

for that i did complain to VI customer care and after 10 days they replaced my SIM but then also i am facing same issue and i complain again and again. and than store manager provided me  email of network team but till 1 month i am waiting they are not giving reply on my email as well there is no solution of my complain. i already given all the possible proofs but still no result.

and i requested them if you dont have solution than give me access to port my number but even they said its 90days cycle we can not port out.

i paid my bill on time but not getting proper service from VI. and due to this incident i have loss of to much money in business because of caller not able to call me.

i am filing complain againts VI to resolve my query else give me access to port my number and if not possible than give me the compensation.

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