Vi deducting ₹15 for “Video Access” without consent

Name of Complainant Surabi Naik
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Surabi Naik:

Hello,

So just half an hour ago I received a message from VZ-ViCMS that exactly read:

Hello!

Thank you for choosing to access VIDEO,

You have been charged Rs. 15

Your balance is Rs. 19.32

And all of this was charged without consent amd without me approving of any such plans by Vi.

I’m extremely upset and certainly require a  rightful explanation for the same.

Thank you.

Image Uploaded by Surabi Naik:

Vi deducting ₹15 for “Video Access” without consent

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