Vi app binge not working

Name of Complainant	Yogita Sahu
Date of Complaint	December 27, 2021
Name(s) of companies complained against	Vi
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Yogita Sahu:

I got message of binge offer but when I am opening the vi app it is showing a notification to recharge to its basic plan.why is it happening so

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Consumer Complaints Court