| Name of Complainant | |
| Date of Complaint | May 13, 2019 |
| Name(s) of companies complained against | VERIZON WIRELESS |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Here is a copy of what I sent them:
“I have spent no less than 3 hours over the past 3 days ATTEMPTING to log into both my account and my Ellipsis Jetpack with the ‘help’ of several Non-English speaking agents. All of these agents were either too dense or just did not understand ENGLISH. Still unable to log into my online Account and secure a Admin Password to log into my mobile [4g LTE] hot spot device. I will be cancelling my service as 05-22-19 since I am unable to get ANY assistance from [so called] “Tech Support”. If this is the incorrect web site to send this to then please forward it to the correct one.
Please do not contact me directly unless you speak ENGLISH and you WILL assist where your co-workers have failed.
Sincerely Irritated,
Clifton Rose
