| Name of Complainant | |
| Date of Complaint | October 10, 2024 |
| Name(s) of companies complained against | Vodacom |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I and two other group members were told to invest 2,000 MZN and we all did so. We later went on the app to buy up 600 for 1 minute instructed by the vendor. After we did that we all received profits on our accounts. Later on the vendor tell us that we need to invest and we all collectively choose option A which was to invest 1,500 MZN. I did not invest right away as I was offline for a while so there was a delay on my end. While my other group members invested, received their 450 MZN profits and withdrew their amounts. I went on to the vendor and told her I have now invested and made the 450 MZN profit . I was expecting to logically be given the option to withdraw my money however the vendor is now insisting I invest an additional 14,800MZN in order for me to withdraw my money. This option was never presented to the other group members.
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