VAS activated without my permission

Name of Complainant Rohit
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rohit:

Vi telecom services provider has dedicated my balance for activation of a VAS service named players club 60 days for rupees 82
Hi! VAS deductions from your account in last 3 days are:
1. Rs.82.00 for Player’s Club – 60 Days Pack Digital – on 20/Jun/2022 16:00:53.
“To download your prepaid bill, login to Vi App – bit.ly/prepaid_bill .You can also view your transaction history on Vi App.

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