UTS amount debited but ticket not booked

Name of Complainant Ashin SP
Date of ComplaintJanuary 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashin SP:

I tried booking a ticket through UTS app on 12/01/2024 at 1:48 p.m. The fare was 235, I used Google pay, the amount was debited but my ticket was not booked. It has been 4days and they haven’t refunded the amount yet. Kindly consider my complaint and do the needful

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