| Name of Complainant | |
| Date of Complaint | May 20, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
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Good day Sir/Ma,
I did a USSD airtime top-up from my Access Bank (Diamond) account at about 10:28 am today May, 2020 on my Airtel line 07080107389 (Transaction ID: R200520.1028.210251).
The SMS response was: Your request to recharge 2000 NGN cannot be processed at this time. But my bank account was debited.
I will be glad if this issue is promptly resolved. Thank you.
Enoguese Omoigui
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