Using Airtel Payments Bank , Transaction is still pending from 04-Apr-2021

Name of Complainant Krishna Sathiya Narayana MD
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Sathiya Narayana MD:

Hi,

I did payment for Tamilnadu Electricity Board bill via Airtel Payments Bank, Money is debited from my card and I received notification like ” We will inform you of the payment status shortly” Txn ID:2109419541577 and 210404432808 , It’s been couple of weeks completed but I didn’t receive any updates from Airtel or TNEB, Still my payment is pending status and as per airtel norms, I didn’t get any refund also if the transaction fails. Take necessary action as early as possible.

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Using Airtel Payments Bank , Transaction is still pending from 04-Apr-2021

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