User not getting blocked

Name of Complainant kanhaiya
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by kanhaiya:

actually 2 unknown devices are connected to my jio fiber…but when i unblock them…and refresh the page their name shows again..i changed my password,turned off my visibility,changed no. of users still the no.resets to 22….the blocked users automatically get reconnected and their name shows in paired devices..what to do.. help

Image Uploaded by kanhaiya:

User not getting blocked

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