Name of Complainant	Mrityunjay Ravi
Date of Complaint	September 17, 2019
Name(s) of companies complained against	Flipkart
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Hi team,

I had received apple iPhone XS MAX on 06-Sept-2019, inside flipkart package as following issues
1. Wrapper of phone box open
2. Phone already on inside package
3. Charger unable to plug socket. Outside charger provided.
4. Outside India SIM inserted
5. SIM PIN device missed in box
6. When I changed SIM card from JIO, then phone activation error comes on screen and try to activate and failed.
7. Invalid SIM card message displayed. After that I updated software from connection of WIFI but same issue persists.

It occurred on: 6/09/2019

Either replace the item or refund amount.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Mrityunjay Ravi

Image Uploaded by Mrityunjay Ravi: