Used Mobile Recd From Flipkart (Cancelling return)

Name of Complainant Avinash Bedekar
Date of ComplaintJanuary 11, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Avinash Bedekar:

Dear Sir/ Mam
I have ordered for new Samsung S9 Plus Phone, but Flipkart has delivered me a used phone. so I raised a complaint for replacement. On website they are showing engineer will come for checking. Engineer has came & said that You received a used mobile. But he was not mention on his report card. So I raised the return again. But again they cancel my return.
I called customer care 3 times , they are saying we can’t  help you bcoz after 10 day they do not replace or refund.  and saying sorry not doing anything. Worst experience with the Flipkart . This is the first time I ordered in Flipkart and last time as well. Thanks to Flipkart team for their very very efficient work.
Regards,
Avinash Bedekar

Image Uploaded by Avinash Bedekar:

Used Mobile Recd From Flipkart (Cancelling return)

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