Urgent: Service Not Provided Despite Advance Payment also not Refunding

Name of Complainant shilpa
Date of ComplaintJune 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by shilpa:

I am writing to bring to your urgent attention a serious issue regarding my Jio Fiber service and Jin air fibre. Despite making an advance payment, I have not received any service yet. I have attempted to contact your team multiple times through the numbers 7087234477 and 7740097539, as they came to book it. but my calls and queries have gone unanswered. Additionally, I experienced unprofessional and rude behavior from the representatives I managed to speak with.

This lack of service and response is unacceptable. I request immediate action to resolve this issue and provide the service for which I have paid in advance, refund my money back.

Please acknowledge this email and address my concern as soon as possible.

Thank you for your prompt attention to this matter.

Sincerely,

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Urgent: Service Not Provided Despite Advance Payment also not Refunding

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