| Name of Complainant | |
| Date of Complaint | July 15, 2025 |
| Name(s) of companies complained against | Apollo Diagnostics |
| Category of complaint | Medical |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
There was an incorrect labeling on the sample, which we discovered only after four days—following the complaint I raised. This is completely unacceptable, especially given the critical nature of the test. Such an error by your pharmacist is a serious issue and raises major concerns about the accuracy and reliability of your processes.
Lab test booked – 11July2025
Lab test name – Double Marker
sample collection date – 12July2025 around 10.15 AM
Now, the timeline for the test has already passed. Who will be held accountable for this delay and the consequences arising from it?
I expect a prompt and responsible resolution to this matter.
Image Uploaded by Sukanya Srivastava: