| Name of Complainant | |
| Date of Complaint | October 5, 2025 |
| Name(s) of companies complained against | Ampere |
| Category of complaint | 2-wheelers |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Sir/Madam,
I am Himanshu Shrivastava, the owner of an Ampere Magnus electric scooter purchased in March 2022. I am writing to formally raise a concern regarding the battery replacement process under warranty.
On 30th July 2025, I submitted the faulty battery (SO No.5421905) to **Yogesh Enterprises, Gwalior**, for warranty servicing. The battery was forwarded to the Head Office by the dealer. Upon follow-up, I was informed that the replacement battery received from HO was found to be dead, and I was advised that it would take an additional 25 days to receive a functional replacement.
As of today, 45 days have passed and I am still relying on a standby battery that provides only 45 km per charge, which is severely impacting my daily commute and routine.
I humbly request that a **functional replacement battery** be provided **within the next 3 days** to avoid further inconvenience. This delay has caused significant hardship, and I hope you will treat this matter with the urgency it deserves. Attached is the Battery deposit slip for your reference.
CC:
Respected Hema Madam – I kindly request your immediate attention and support in resolving this issue on priority.
Thank you for your understanding and cooperation.
Sincerely,
Himanshu Shrivastava
Email: himanshushrivastava645@gmail.com
Location: Gwalior, Madhya Pradesh
Image Uploaded by Himanshu Shrivastava: