| Name of Complainant | |
| Date of Complaint | December 15, 2025 |
| Name(s) of companies complained against | MUTHOOTNAN |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I am writing to bring to your urgent attention that a personal loan has been reported against my name/PAN in my Experian credit report, even though I have never applied for or taken any loan from Muthoot.
Details from the Credit Report:
Account Number: PLFLD079680
Loan Type: Personal Loan
PAN: CHVPJ1809C
Status: Written-off
Overdue/DPD: Extremely high DPD reported
I confirm that this loan does NOT belong to me. This appears to be a clear case of identity theft or PAN misuse.
I request you to:
Immediately investigate this fraudulent account
Provide the complete loan application details (KYC documents, phone number, address, IP/device used, etc.)
Remove this account from all credit bureaus (Experian, CIBIL, Equifax, CRIF)
Provide a written confirmation once the account is corrected
I am also raising a dispute with Experian and filing a cybercrime complaint regarding PAN misuse.
Kindly treat this matter as a high priority, as it is damaging my credit score and impacting my financial profile.
Documents attached:
PAN card
Screenshot of Experian report showing the fraudulent account
Thank you for your quick assistance.
Regards,
[JEBASTIN]
[jebastinjstn@gmail.com]