| Name of Complainant | |
| Date of Complaint | March 21, 2024 |
| Name(s) of companies complained against | NDX P2P PRIVATE LIMITED |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I hope this email finds you well. I am writing to bring to your attention an urgent matter concerning my education loan from NDX P2P PRIVATE LIMITED, under Agreement Number CL02886419, with the following details:
– Agreement Number: CL02886419
– Borrower’s Name: Lala********ain
– Mobile Number: 933****594
– Loan Code: CL02886419
– Application Date: 10 May 2023
– Dealer/Dsa Trading Name: SIMPLILEARN
– Dealer/Dsa Legal Name: SIMPLILEARN SOLUTIONS PRIVATE LIMITED
– Loan Amount: Rs. 130,000.02
– Tenure: 9 Months
– EMI Amount: Rs. 14,444.45
– EMI Start Date: 05 Jun 2023
– Disbursement Date: 11 May 2023
I am writing to express my utmost concern regarding a recent unauthorized debit fine that has been imposed on my account by NDX P2P PRIVATE LIMITED. On 20-Mar-2024, an amount of Rs. 943.32 was debited from my account under the reference:
ACHDr NACH00000000021717 CL02886419
It is crucial to note that I have successfully cleared my education loan with NDX P2P PRIVATE LIMITED on February 5th, 2024. Therefore, the imposition of this fine is unwarranted and unjustified.
Attached to this email, please find all relevant documents, including proof of loan clearance and details of the unauthorized debit fine, for your perusal and investigation.
Moreover, I would like to provide further details regarding my loan agreement:
– Agreement Date: 11-05-2023
– Finance Amount: Rs. 130,000.02
– Tenure & Frequency: 9 Months
Below are the details of my EMI payments:
| Installment # | EMI Amount | EMI Due Date | EMI Paid Due | Receipt Date |
| — | — | — | — | — |
| 1 | 14,444.45 | 05-06-2023 | 14,444.45 | 05-06-2023 |
| 2 | 14,444.45 | 05-07-2023 | 14,444.45 | 05-07-2023 |
| 3 | 14,444.45 | 05-08-2023 | 22-07-2023 | 05-08-2023 |
| 4 | 14,444.45 | 05-09-2023 | 29-08-2023 | 05-09-2023 |
| 5 | 14,444.45 | 05-10-2023 | 05-10-2023 | 05-10-2023 |
| 6 | 14,444.45 | 05-11-2023 | 05-11-2023 | 05-11-2023 |
| 7 | 14,444.45 | 05-12-2023 | 05-12-2023 | 05-12-2023 |
| 8 | 14,444.45 | 05-01-2024 | 09-01-2024 | 05-01-2024 |
| 9 | 14,444.42 | 05-02-2024 | 05-02-2024 | 05-02-2024 |
Despite my attempts to seek clarification from NDX P2P PRIVATE LIMITED’s customer service, I have not received a satisfactory explanation for this unauthorized debit. It is imperative that this matter be thoroughly investigated and resolved promptly.
I kindly request your immediate intervention in this matter to rectify the unauthorized debit and ensure that such practices are not repeated in the future. Your swift action and assistance in resolving this issue are highly appreciated.
Thank you for your attention to this urgent matter.
Sincerely,
Lala********ain
Mobile : 933****594
