| Name of Complainant | |
| Date of Complaint | August 4, 2025 |
| Name(s) of companies complained against | AstroPay LLp |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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am writing to report a serious issue regarding a failed wallet top-up.
On 18th July 2025, I deposited ₹49,900 into my AstroPay account via ICICI Bank UPI. The transaction was successfully debited from my account and, as confirmed by my bank, the amount has been credited to your merchant.
Here are the transaction details:
• Date: 18th July 2025
• Amount: ₹49,900
• UTR: 685228807505
• Bank: ICICI Bank
• Payment Method: UPI
• Status: Success (as per bank confirmation)
• AstroPay Wallet Registered Email/Mobile: 9481705490
