Urban Company — Money deducted from account, but no booking done

Name of Complainant Sukanya Kundu
Date of ComplaintDecember 25, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Sukanya Kundu:

I had paid on 17th December 2024 for cleaning services, but there was no booking done on urban clap. Nothing shows in the “my order” list.

Tried reaching many times but no proper complain number given on the website and customer care mentioned that they don’t have any information, and they simply can’t help, not even their senior management can’t.

Kindly do the need full asap.

Image Uploaded by Sukanya Kundu:

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