UPI transaction debited from bank but BTCdana denied

Name of Complainant Govimd
Date of ComplaintOctober 24, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Govimd:

Dear sir

I have done a transaction of 10000 on 12.10.22 on BTVlCdana app. Name tech slide technology.

My transaction done on 08.05 AM on 12.oct.22 and upi reference number is 228507846825.

They don’t reply my mail. Their coustmer service on app. Please help me

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